How-to

Reading and replying in your Inbox

In short

The Inbox holds messages from the contact form on your site. Open one to read it and reply.

  • For academy owners
  • Updated 15 Oct 2026
  • 4 steps with pictures
  1. Open Communications, then Inbox. Use All, Unread or Read to filter, or search a name, email or text.

  2. Click Mark all read to clear every unread message, including ones on other pages.

  3. Click View on a row to open the message. It is marked read.

  4. Click Reply by email to answer from your own mail app. If your page has a reply box, type there and send.

Good to know

  • Only admins can read the Inbox. Instructors cannot.

  • A reply sent from the box is recorded in your Outbox, and answers come to your own email.

  • The number beside Inbox in the menu counts unread messages.

  • Each row also has a Delete button.

Reading and replying in your Inbox | TEACHNIQ Help