Explainer

Which emails does my academy send?

In short

Your academy sends emails for learning, payments and accounts, and you can switch each one on or off.

  • For academy owners
  • Updated 15 Oct 2026
  • 1 min read
  • Learning and course updates

    Live session, Course expiry (7 days before access ends), Assignment reviewed, Quiz marked, Webinar registration confirmed and Webinar reminder.

  • Payments and subscriptions

    Purchase successful, Subscription payment failed, Bundle autopay reminder (3 days before renewal) and Subscription ended.

  • Accounts and communication

    Product assigned, Account invite, Password reset, Sign-in code for the mobile app, Contact reply, and Storage alert when storage reaches 80%.

  • Coming soon

    Drip, Funnel, User group and Direct emails. You can edit them now, and they send once the feature is live.

Where to manage them

  • Email Settings turns each email on or off. The Send all notifications switch at the top pauses all of them.

  • Email Templates is where you change the wording and the footer image.

  • Outbox lists every email sent and what happened to it.

Which emails does my academy send? | TEACHNIQ Help