Explainer
Which reminders do learners get before a session?
In short
Learners get an email when you schedule a course session, and webinar sign-ups get reminder emails.
There is no separate countdown email for a course live session. The email above is the announcement.
Live session email
Sent to enrolled learners when you schedule a new session for their course, with the next scheduled run, up to a day later. Sessions that already existed are not announced.
Countdown and Join now
The learner's Live sessions page counts down to the start. Join now switches on 15 minutes before.
Webinar registration confirmed
Sent right after someone registers for a webinar.
Webinar reminder
Sent to registrants about a day before the webinar, and again shortly before it starts.
Good to know
Each learner gets each email once.
Turn any of them off in Email Settings, and change the wording in Email Templates.
Dates in the emails use your academy's time zone.